Business Etiquette

IAM

About This Course

Master the art of professional interactions with our Business Etiquette course. Learn key principles of modern business etiquette, including effective communication, meeting management, and email protocols. Develop skills to build strong professional relationships and enhance your personal brand.

2 Hours - CPD= 2 points

Learning Outcomes:

Identify what we mean by business etiquette, and understand why it is important in a business setting.
Explore email etiquette, and how we can get the best out of writing more simply without the use of business jargon.
Experience the importance of listening, and understand the effect of being distracted in the company of others.
Explore effective meeting management, to ensure you use your time productively.
Understand what might get in the way of other people’s business etiquette, and plan how we may support them in the future.

Requirements:

To ensure an optimal and productive learning experience for all students, prospective learners are expected to meet the following prerequisites:

Minimum Age: Participants are required to be 13 years of age or older. The course material and pedagogical approach are structured for a level of cognitive maturity consistent with this age group.

English Language Proficiency: A proficient command of the English language, encompassing both reading comprehension and listening skills, is essential. All course materials, instructional sessions, and collaborative activities are conducted exclusively in English. Consequently, participants must possess the ability to understand detailed written information and follow spoken discourse to engage effectively with the course content.

Frequently Asked Questions (FAQs) - IAM CPD Short Courses

Q: What does CPD stand for and why is it important? A: CPD stands for Continuing Professional Development. These courses are designed to enhance your knowledge, skills, and competencies within your professional field, ensuring you remain current with industry standards and best practices.

Q: How long are the IAM CPD short courses? A: As short courses, these programmes are designed to be concise and focused, typically ranging from several hours to a few days, depending upon the specific course content and learning objectives.

Q: Will I receive a certificate upon completion? A: Yes, participants who successfully complete the course requirements will receive an IAM CPD certificate, which can be used to demonstrate your commitment to professional development to employers and professional bodies.

Q: Are there any prerequisites beyond the age and language requirements? A: The primary prerequisites are being at least 13 years of age and possessing proficient English reading and listening skills. Some specialist courses may have additional requirements, which will be clearly stated in the individual course descriptions.

Q: Can I access course materials after completion? A: Access to course materials post-completion varies by course. Please refer to the specific course details or contact the course administrator for information regarding ongoing access to resources.

Q: Are the courses delivered online or in-person? A: Delivery methods vary by course. Please check the individual course listings for specific delivery formats, which may include online, face-to-face, or blended learning approaches.

Q: What support is available during the course? A: All participants have access to instructional support throughout their studies. This includes guidance from course tutors and technical support for any platform-related queries.